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Conference Papers Year : 2012

Managing Retention in Service Relationships

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Dates and versions

hal-00712866 , version 1 (28-06-2012)

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  • HAL Id : hal-00712866 , version 1

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Sam Aflaki. Managing Retention in Service Relationships. POMS 2012, 2012, Chicago, United States. ⟨hal-00712866⟩

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