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Preopening and Equilibrium Selection2010
Reports
hal-00540793v1
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Staffing a call center with uncertain non-stationary arrival rate and flexibilityOR Spectrum, 2012, 34 (3), pp.691-721. ⟨10.1007/s00291-011-0257-0⟩
Journal articles
istex
hal-00713790v1
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