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Structure: Internal structure identifier : 62433

Preopening and Equilibrium Selection

Stefano Lovo , Riccardo Calcagno
Reports hal-00540793v1

Staffing a call center with uncertain non-stationary arrival rate and flexibility

Shuang Qing Liao , Ger Koole , Christian van Delft , Oualid Jouini
OR Spectrum, 2012, 34 (3), pp.691-721. ⟨10.1007/s00291-011-0257-0⟩
Journal articles istex hal-00713790v1