@book{delmond:hal-00692292, TITLE = {{Tableaux de bord et balanced scorecards}}, AUTHOR = {Delmond, Marie-H{\'e}l{\`e}ne and Mendoza, Carla and Giraud, Fran{\c c}oise and L{\"o}ning, H{\'e}l{\`e}ne and de Font R{\'e}aulx, Alexis}, URL = {https://hec.hal.science/hal-00692292}, NOTE = {3e {\'e}d. , 2005}, PUBLISHER = {{Groupe Revue Fiduciaire}}, PAGES = {263}, YEAR = {2002}, KEYWORDS = {Tableaux de bord ; balanced scorecards}, HAL_ID = {hal-00692292}, HAL_VERSION = {v1}, }