@article{chevalier:hal-00675329, TITLE = {{Quality and the Dynamics of Organisational Change}}, AUTHOR = {Chevalier, Fran{\c c}oise}, URL = {https://hec.hal.science/hal-00675329}, JOURNAL = {{Quality World}}, VOLUME = {vol. 23}, PAGES = {pp. 396-402}, YEAR = {1997}, MONTH = May, KEYWORDS = {Quality ; Dynamics ; Organisational Change}, HAL_ID = {hal-00675329}, HAL_VERSION = {v1}, }