@techreport{garreau:hal-00611532, TITLE = {{Le Benchmarking : mode ou nouvelle m{\'e}thode d'am{\'e}lioration de la performance}}, AUTHOR = {Garreau, Alain}, URL = {https://hec.hal.science/hal-00611532}, NOTE = {Cahier de Recherche du Groupe HEC Paris, n{\textdegree} 445}, YEAR = {1992}, KEYWORDS = {Benchmarking ; mode ; nouvelle m{\'e}thode ; am{\'e}lioration ; performance}, HAL_ID = {hal-00611532}, HAL_VERSION = {v1}, }