@article{masini:hal-00516139, TITLE = {{Effective strategies for internal outsourcing and offshoring of business services: An empirical investigation}}, AUTHOR = {Masini, Andrea and Aksin Karaesman, Zeinep}, URL = {https://hec.hal.science/hal-00516139}, JOURNAL = {{Journal of Operations Management}}, PUBLISHER = {{Elsevier}}, VOLUME = {Vol.26, n{\textdegree}2}, PAGES = {pp.239-256}, YEAR = {2008}, MONTH = Mar, DOI = {10.1016/j.jom.2007.02.003}, KEYWORDS = {Shared services ; Offshoring ; Outsourcing ; Strategy ; Empirical analysis}, HAL_ID = {hal-00516139}, HAL_VERSION = {v1}, }